Ladybirds
Ladybirds, particularly harlequins, can gather around windows and sheltered roof spaces in autumn. Their colours and spot patterns vary. They are useful garden insects, so treatment is not always necessary.
Seasonal pests • Practical local help
Flies gathering at your windows or returning to the loft each autumn? We assess the activity and recommend a practical plan for your property.
Bentley Environmental provides cluster fly control for homes and businesses across Stockbridge, Winchester, Andover, Alresford and surrounding villages.
Survey required for a quotation • Clear advice before treatment

We identify the insects and assess where they are gathering and how they are entering.
Suitable treatment, removal and prevention advice based on access and the extent of the problem.
Clear guidance on recurring seasonal activity and any follow-up visits that may help.
Spot the signs
Cluster flies commonly gather in upper rooms and roof spaces as the weather cools. You may notice sluggish flies around sunny windows, or dead flies accumulating in the loft.
Repeated gatherings on windowsills, upper-floor windows or the sunnier side of the building.
Groups of flies in sheltered roof spaces, with dead flies collecting on accessible surfaces.
A similar problem each autumn, sometimes with flies appearing indoors again during milder spells.
A quick identification guide
Ladybirds, lacewings, yellow swarming flies and cluster flies can share sheltered overwintering sites, including lofts and window frames. Finding them together does not necessarily mean they need the same treatment.
Ladybirds, particularly harlequins, can gather around windows and sheltered roof spaces in autumn. Their colours and spot patterns vary. They are useful garden insects, so treatment is not always necessary.
Recognisable by delicate, net-like wings and long antennae. Green or brown adults may shelter indoors over winter. Their larvae eat aphids outdoors; small numbers usually need no treatment.
Tiny yellow-and-black flies that can gather in very large numbers around lofts and windows. Their size distinguishes them from cluster flies. Identification helps us recommend the right approach.

Larger, greyish flies with golden hairs on the thorax. Adults seek sheltered places to overwinter and can become sluggish indoors. Repeated seasonal gatherings are a common reason to request a survey.
Not sure which insect you have? Email us a clear photo. You can also read BPCA’s guide to overwintering insects ↗.
Ladybird: Andreas Trepte, www.avi-fauna.info. Lacewing: James Lindsey at Ecology of Commanster. These two photographs are used under CC BY-SA 2.5; display cropped to fit the cards. Yellow swarming flies: “Yellow Swarming Flies (Thaumatomyia notata)” by Martin Cooper, used under CC BY 2.0; display cropped to the two flies in the upper-left panel. Cluster fly: Bentley Environmental’s existing website image.
How we help
We discuss where activity occurs, check accessible areas and consider safe access, occupants and any signs of bats.
Removal, targeted insecticide treatment or a suitable fly-killer unit may be considered. The method depends on the property and our assessment.
We explain preparation, aftercare, sensible improvements to entry points and whether further visits would be useful.

Additional options
We supply and install suitable electric fly killers where they can form part of a practical management plan. Positioning, servicing and safe access matter as much as choosing the unit.
A suitable nearby electrical socket is needed. If an additional supply is required, an electrician will need to arrange it. Loft installations also need consideration of the surroundings and your insurer’s requirements.
Bats or a suspected roost? Tell us before any work. We seek appropriate advice before recommending loft treatments, proofing or a fly-killer installation.
Read Bat Conservation Trust guidance ↗Useful answers
Adults enter sheltered buildings to overwinter. A property that offers suitable shelter may attract new flies in later seasons, even after an effective treatment. We explain what can realistically be achieved and whether seasonal follow-up is worthwhile.
Sometimes one visit can reduce the flies already present, but it cannot stop every new arrival. Heavy or recurring problems may need further visits or a seasonal management plan. The extent of activity, access and weather all influence the approach.
Timing depends on where the flies are gathering and whether they are still entering the building. Autumn is a common time to assess the problem, but we recommend treatment around the conditions at your property rather than a fixed date.
No. They enter buildings for shelter rather than because of dirty rooms. Correct identification matters, as other fly species can indicate a different source that needs investigation.
Tell us which rooms are affected and whether flies are appearing in the loft or around windows. Please mention any known or suspected bats. We will explain access, preparation and any time you need to stay out of treated areas before work starts.
Tell us before a visit. Bat roosts need specialist consideration, including when bats are temporarily absent. We assess the situation and seek appropriate advice before recommending chemicals, proofing or electric fly killers. Do not seal suspected roost access points yourself.
We assess the risks and explain the precautions for the method and product proposed. Keep people and pets away from treatment areas for the period advised by your technician, and follow any ventilation or re-entry instructions.
A survey is required for a quotation. Price depends on the extent of activity, property size, access, treatment method and any follow-up visits. We explain the proposed work and cost before agreed treatment begins.
Experienced local pest management with personal service, discreet visits and clear advice. We explain the findings, costs and practical limits before agreed work begins.

Thank you to our customers for supporting our local business. You can read their feedback below.
Local service areas
We cover Stockbridge, Winchester, Andover, Alresford and surrounding villages. Share your postcode when requesting a survey so we can confirm availability.
Shawford, Twyford, Kings Worthy, Littleton, South Wonston, Sparsholt, Hursley, Micheldever and Sutton Scotney.
Charlton, Enham Alamein, Thruxton, Hurstbourne Tarrant, Abbotts Ann, Weyhill and Whitchurch.
Ropley, Bramdean, Bighton, Cheriton, Tichborne, Old Alresford, Bishop’s Sutton and Itchen Stoke.
Chilbolton, Kings Somborne, Broughton, Longstock and Middle Wallop.
EXCELLENT
Based on 33 reviews
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Caroline Bramley13 July 2026Trustindex verifies that the original source of the review is Google.
George provided us with excellent service to remove a bee colony that had hived in our walls. He was very helpful, informative and his work was excellent. Having had an initial consultation by phone, we felt we could trust George to do a good job as we were not able to attend in person. 100% recommended.Posted on Google![]()
Alix Baker23 September 2025Trustindex verifies that the original source of the review is Google.
George came within an hour of me calling him and promptly found and dealt with the problem. Excellent service.Posted on Google![]()
Chris Taylor20 September 2025Trustindex verifies that the original source of the review is Google.
Really fantastic service. George was able to quickly and efficiently help us after we discovered a wasp nest under our roof tiles. One visit was all that was needed, he talked us through the whole process and kindly provided helpful advice for how we can avoid similar issues in the future. Will definitely use again if we have any other pests in the future.Posted on Google![]()
Robin Ashfield23 August 2024Trustindex verifies that the original source of the review is Google.
Fantastic response time and thoroughly professional job of extracting wasps nest that had damaged electrics. George's attitude was exceptional, "I'm not leaving until this is fixed" gets him a YES from me.Posted on Google![]()
Charlotte Jobson15 December 2023Trustindex verifies that the original source of the review is Google.
I recently had the misfortune of discovering loud noises in the loft, and needless to say, panic set in. After a quick search for reliable pest control services, I stumbled upon Bentley Environmental Pest Services, and I can confidently say that their service was nothing short of outstanding. From the moment I called George he was top-notch and was very prompt in taking action. After strategically placing cameras, George efficiently installed the right traps. It was a comprehensive solution that showcased his dedication to resolving the issue effectively. His daily communication was a game-changer. Updates on the surveillance results and progress kept me informed at every step. George exceeded my expectations with his tech-savvy approach, personalised service and unwavering commitment to communication. I highly recommend his outstanding pest control services for anyone dealing with a similar situation and I will be engaging on a maintenance plan going forward.Posted on Google![]()
Dani Burnett7 September 2023Trustindex verifies that the original source of the review is Google.
Would highly recommend Bentley environmental who came out today to treat a wasps nest in my porch! I'm all about customer service and I couldn't fault him! He was friendly, chatty and just a smashing guy! Professional and got the job done quickly!Posted on Google![]()
Peter Whyte18 July 2023Trustindex verifies that the original source of the review is Google.
Excellent prompt service - wasps nest dealt with efficiently and safely. A very professional service. Many thanks George.Posted on Google![]()
Andrew Coombes2 July 2023Trustindex verifies that the original source of the review is Google.
Came quickly, very knowledgeable about the subject, cured the problem. Would definitely recommend.Posted on Google![]()
mrlb medicalservices1 June 2023Trustindex verifies that the original source of the review is Google.
We cannot recommend George highly enough. He was extremely professional, easy to reach and made us feel very comfortable and confident in his ability. George kept us up to date regularly and talked through all options frequently. George went above and beyond and talked us through everything he was doing. He was very fair with his costs and didn’t do anything without the okay first. We can absolutely recommend George for any pest problems. If ever we have a problems in the future. He will be our first call. Thank you George for your help and professionalism.